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What is your cancellation policy?

You can cancel your visit up to 24 hours in advance, and we will refund your money in that case.
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Will food be included in the Platinum experience?

Yes, during the guided tasting of Istrian oils, you will also taste local Istrian specialties and wines, as well as a surprise dessert at the end.
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What if I have special dietary requirements and cannot consume certain foods?

Please send us your requests via email to info@oleumhistriae.com before your visit.
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Where can I buy tickets for your Platinum experience tour?

You can buy tickets through our reservation system or at the museum.
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Are your tours available in English or any other international language?

We offer private guided tours in English, German, or Italian.
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How long does the Platinum experience tour last?

The tour takes approximately 120 minutes.
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Do you have fixed tour schedules?

Yes, every day at 13:30 or 16:30. You can check available dates on our reservation system. If the listed times do not suit you, please send […]
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Is a reservation needed in advance, or can I just come on the day of the tour and pay the museum entrance fee?

A reservation is required with payment in advance at least 36 hours before the tour through our reservation system or at our museum.
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Where can you buy tickets for your Gold experience tour?

You can buy tickets through our reservation system or at the museum.